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Google NewsLee Michaels President Scott Berg shares customer service secrets on the June episode of Strictly Business  Greater Baton Rouge Business ReportLifeMiles Overhaul: Major Improvements To Refunds, Call Times, And Customer Service  View from the WingNATIONAL RESTAURANT ASSOCIATION SEES OPPORTUNITY IN INTEGRATING TECHNOLOGY AND CUSTOMER ...  MorningstarAmazon axes more than 100 customer service managers  FortuneHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftThe Forrester Wave: Conversational AI For Customer Service 2024 – Top Takeaways  CX TodayPalm Coast seeks to improve customer service interactions with new initiatives  Palm Coast Observer and Ormond Beach Observer

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